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Frequently Asked Questions

FAQ

We know you want to do the best for your loved ones. You can do just that, by helping to protect your loved ones from the spread of illness-causing by germs  such as Salmonella and E. coli. Not all household cleaning products disinfect. But by using Lysol disinfectant products, you can feel confident that you are doing the best for your loved ones.

 

Lysol is a trusted brand for over 100 years around the world to Disinfect and Protect. Lysol is a brand which anchored in science. Lysol has a dedicated lab in Montvale which perform continuous cycle of  germ kill testing and looking at emerging viruses, ensuring effectiveness against them. Lysol has a range of surface disinfectants and personal care products  that are designed with your needs in mind, to help you do the best to protect your loved ones.

 

 

 

✓ Kills 99.9% of fungi, viruses, and bacteria including viruses & COVID-19

✓ Kills 100 illness causing germs                        ​

✓ Kill & control the growth of mold & mildew for up to a week​*

✓ Eliminates odors at the source

✓ Disinfects all kinds of hard and soft surfaces**

*Repeat applications in weekly intervals or when mold and mildew growth appears.
** Please refer to FAQ page for product usage and product versatility

VIRUSES:

- Avian Influenza A Virus (H1N1)

- Rhinovirus Type 37

- Rotavirus SA11

- Coronavirus

- Adenovirus

- Respiratory Syncytial Virus (RSV)

- Avian Flu (H5N1)

- Herpes Simplex Virus Type 1

- Herpes Simplex Virus Type 2

- COVID-19

 

BACTERIA & *FUNGI:

- Staphylococcus aureus

- Methicillin-resistant Staphylococcus aureus

*Aspergillus niger (Mold & Mildew)

*Aspergillus brasiliensis

- Enterococcus hirae

- Candida albicans

- Salmonella enterica

- Streptococcus pyogenes

- Listeria monocytogenes

- Pseudomonas aeruginosa

- Trichophyton mentagrophytes (Athlete’s Foot Fungus)

- Escherichia coli 

 

 

 

Lysol Disinfectant Spray is recommended to be used on​


Hard surfaces including counters, shower areas, sinks, around toilet areas, floors, on glazed porcelain, whirlpool interiors, garbage bins, examination tables, bed frames, waiting rooms, in laboratories, wheelchairs, sports equipment, stainless steel, telephones, windowsills, toys, door handles​

 ​

Soft surfaces including upholstered furniture and mattresses

 

 

Usage Instructions

 

1) PRE-CLEAN

Pre-clean surfaces according to facility guidelines with approved cleaner-disinfectant products

 

2) SPRAY SURFACE

Hold can upright 15 to 20 cm from surface. Spray 3-4 seconds until covered with mist

 

3) CONTACT TIME

Hard Surfaces: Leave untouched 10 minutes to disinfect

 

4) FABRIC DISINFECTANT

To Disinfect Soft Surfaces: Spray until fabric is wet

DO NOT SATURATE

Leave untouched for 10 minutes to disinfect

 

5) AIR DRY

Allow the surface to air dry. No need to manually dry. After disinfection the surfaces intended for food contact: rinse with water intended for consumption

 

 

 

Lysol products are recommended for most hard, non-porous surfaces as well as some products for soft surfaces. Please always refer to the back of pack directions before usage.

 

Lysol does not recommend using Lysol Disinfectant Spray on brass, copper or aluminum or painted wood surfaces. Always rinse toys and food contact surfaces with portable water after use. For soft surfaces, Lysol Disinfectant Spray is not recommended for use on leather, rayon, silk or satin fabrics or acrylic plastics. Always test on a hidden area of fabric.

 

 

 

✓ Proven to clean 3X better than bleach*​

✓ Kills 99.9% of illness causing germs in 5 minutes, yet without the harshness​

✓ Kills 100 illness causing germs including COVID-19 Virus

✓ Deodorizes for that fresh and clean scent you like​

*Based on a lab test comparing to other thin bleach at its respective recommendation dilution in removing greasy soil

 

 

 

Escherichia coli 0157:H7,​

Listeria monocytogenes, ​

Salmonella enterica, ​

Staphylococcus aureus, ​

Streptococcus pyogenes, ​

Enterobacter aerogenes,​

Influenza A H1N1,​

COVID-19

 

 

 

GENERAL CLEANING:

1. Dilute 3 capfuls (60ml) : 1 Liter water.

2. Apply to surface with cloth, sponge or mop until thoroughly wet.

3. Wipe with a clean cloth, sponge or mop.

 

DISINFECTION / STUBBORN STAINS:

1. Apply undiluted on surface/dilute 3 capfuls (60ml) : 500ml on surface with cloth, sponge or mop until thoroughly wet.

2. Leave for 5 minutes on surface before wiping.

 

 

 

Lysol Multi Action Cleaner is recommended to be used on hard, non-porous surfaces only such as kitchen counter, door handles, tiles, sink, switches, etc. Not suitable for use on unfinished hardwoods.

 

 

 

No, Lysol Multi Action Cleaner is a surface cleaner and is not meant for laundry use. It is only meant for non-porous hard surfaces.

 

 

 

No, Lysol Disinfectant Spray and Multi Action Cleaner are surface cleaner and is not meant for personal use. It is only meant for non-porous hard surfaces. Even in the safety direction given on the  pack, it is clearly mentioned that in case the product comes in contact with skin and eyes then rinse cautiously with water and if the irritation persist then medical help should be taken. Nonetheless, there is Lysol Hand Soap and Hand Sanitizer which can be used for sanitization, disinfection or germ removal.

 

 

 

✓ Kills 99.9% of Viruses and Bacteria 

✓Great for everyday cleaning and deodorizing

✓ Dissolves and Deep Cleans tough hard water stains, rust and mineral deposits*     

*Applicable to Power and Lime Rust variant only

 

 

 

 

Bacteria

Staphylococcusaureus

Streptococcus faecalis

Salmonella enterica

E-coli

Virus 

Rotavirus (leading cause of

infectious diarrhea in children)

HIV

Hepatitis A

Poliovirus

 

 

 

TO CLEAN

1. Flush toilet before cleaning.

2. Apply 4oz to coat the bowl including under the rim. Do not close lid.

3. Scrub entire bowl and under rim thoroughly.

4. Rinse brush in fresh water after use. Repeat if needed.

 

TO DISINFECT

1. Flush toilet before cleaning

2. Apply 4oz to coat the bowl including under the rim. Do not close lid.

3. Let sit for 10 minutes.

4. Scrub entire bowl and under rim thoroughly.

5. Rinse brush in fresh water after use. Repeat if needed.

 

TO SANITIZE

1. Apply 4oz to coat the bowl including under the rim. Do not close lid.

2. Let sit for 30 seconds.

3. Flush toilet.

 

TO REMOVE TOUGH STAINS

1. Apply a generous amount of liquid directly onto the tough stains. For severe rust stains, if possible, remove water from bowl first.

2. Let soak for 15 minutes. Do not close lid.

3. Scrub entire bowl and under rim thoroughly.

4. Rinse brush in fresh water after use. Repeat if needed.

 

 

✓ Cleans 10x better than bar soap    
✓ Kills 99.9% of Germs and Bacteria
✓ Kills 100 illness causing germs
✓ pH balanced formulation
✓ Enriched with added moisturizers to keep the skin moisturized and nourished   

 

Methicillin-resistant

Staphylococcus aureus

(MRSA)

Escherichia coli

Salmonella enterica

Streptococcus pyogenes

Candida albicans

Corynebacterium Xerosis

 

 

 

1. Apply on to wet hands, lather gently for 20 seconds.

2. Rinse thoroughly.

 

 

 

Your welfare and safety are most important to us. All Lysol products including the product you inquired on are manufactured to meet our highest safety standards and undergo rigorous safety testing before they are released to market. Also, our products fully comply with all relevant safety regulations in the countries that they are sold. Therefore, the product involved is safe to be used as instructed on the product label. We make every effort to transparently communicate its safe and responsible use. Our consumers are advised to follow these instructions carefully to avoid any risks or accidents.

 

 

 

Lysol has built significant brand equity and reputation around their efficacy in eliminating 99.9% of harmful germs. In support of the advancement of scientific knowledge around the 2019 Novel Coronavirus (COVID-19), SARS-CoV-2, our key disinfectant products (Lysol Disinfectant Sprays and Multi Action Cleaner) have been tested and proven effective against SARS-CoV-2 virus by an independent specialist laboratory.

 

 

 

Lysol is safe for kids. It is the no.1 Pediatrician Recommended Brand*

*Lysol Disinfectant Spray

 

 

 

Yes, Lysol Disinfectant Spray and Multi Action Cleaner are safe to be used on kitchen counters if used strictly as per the instructions given on the pack which basically recommends to apply the product, leave it for 10 minutes and then rinse it off with clean water.

 

 

 

Lysol products are available at most supermarkets and on e-commerce platforms. If you have any query, you can connect with us via our Facebook page or the contact us page on this website - we will resolve your concern on priority.

 

 

 

 

Given the rapid spread of the Coronavirus (COVID-19) in the Philippines, our top priority at this time is increasing our production to help curb the spread of illness. We are experiencing unprecedented and accelerated demand for our Lysol products, and this demand is clearly having an impact on store inventory levels. Our teams are actively working around the clock to increase production and delivery to our retailers, with the goal to maximize access to our products. As demand remains extraordinarily high, we recognize that it is difficult to locate products that you may be looking for. We apologize for this inconvenience and appreciate your patience and understanding.

We do not recommend directly breathing in Lysol products, which would likely happen if you spray Lysol on a face mask and do not wash it immediately after. 

 

 

 

It is unfortunate to see this sort of behavior to take advantage of people looking for disinfecting products during these difficult times. Our legal team and partners are diligently working to take down these websites and advertisement as soon as we are made aware. If you believe you have come across a fraudulent or fake advertisement, please report it to our customer service team immediately at our Facebook page or contact us page on this website and if you do think you have been the victim of a fraudulent site please do also reach out to your local police and credit card company to recover any funds you may have already transferred. We encourage you to only purchase Lysol through trusted retailers and to never provide personal information to unfamiliar websites or retailers.